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Troubleshooting

Common issues and their solutions, organized by symptom.


SDK Not Initialized

Symptom: TrackXxx() returns false, logs show "SDK not initialized."

Fix: Call GameRebellion.Initialize(apiKey) in Awake() of your first scene. Verify it runs before any tracking calls.

Missing Settings Asset

Symptom: Log shows "Missing GameRebellionSettings asset."

Fix: Ensure GameRebellionSettings.asset exists in a Resources/ folder (e.g., Assets/GameRebellion/Resources/).

API Key Missing

Symptom: Init fails with "ApiKey is required."

Fix: Pass a valid API key string to Initialize(). Generate one from the Platform (see Authentication).

Validation Failures (Error Code -2)

Symptom: Tracking returns false with validation warnings.

Fix: Check that required fields are populated. For example, GrProgressionEvent requires both Type and Status.

Invalid State (Error Code -3)

Symptom: Tracking fails after pause/resume or before init completes.

Fix: Verify GameRebellion.GetState() returns SdkState.Ready before tracking events.

Android: AAR Not Found

Symptom: Log shows "Failed to find GRAndroidNativeAdapter class."

Fix: Confirm gr-android-adapter-release.aar is in Plugins/Android/. Re-import the SDK package if missing.

iOS: Missing Framework Symbols

Symptom: Xcode build fails with undefined symbols.

Fix: Add AdSupport, AppTrackingTransparency, AdServices, CoreTelephony, and SystemConfiguration frameworks to your Xcode project.

No Events in Dashboard

Symptom: Init succeeds but no events appear in the Platform.

Fix: Ensure network connectivity. Call GameRebellion.SetNetworkOnline(true) if you previously set the SDK offline. Use GameRebellion.Flush() to force-send buffered events.

Editor Returns -1 for All Calls

Symptom: All API calls return -1 in the Unity Editor.

Explanation: The Editor uses a stub adapter with no native backend. This is expected. Test on device builds for full functionality.

Metrics Not Appearing

Symptom: No FPS/memory data in the Technical dashboard.

Fix: Ensure initialization succeeded. The SDK auto-creates GRMetricsCollector. If you need manual control, add it to a GameObject and configure trackFPS/trackMemory.

S2S API Returns 401

Symptom: All S2S requests return 401 Unauthorized.

Fix: Verify the X-API-Key header is set correctly. Check that the key hasn't been revoked in the Platform.

S2S API Returns 429

Symptom: Requests are rate-limited.

Fix: Implement exponential backoff. Check X-RateLimit-Remaining header. Consider batching events (up to 100 per request) to reduce request count.